Effective date: Sep 27, 2025
This Privacy Policy explains how EMS Marketing LLC (“we,” “us,” “our”) collects, uses, and shares information when you participate in our SMS Program.
- Data We Collect
- Identifiers: phone number; account ID; device/OS information (where available).
- Consent Records: timestamp, method of consent (e.g., web form + checkbox), version/snapshot of the consent language shown, IP address.
- Messaging Logs: message content, timing, delivery status, and opt‑in/opt‑out events.
- Customer Info (if provided): name, email, order or account metadata related to program purpose.
- How We Use Data
- To send and manage messages (including STOP/HELP processing).
- To maintain proof of consent and comply with messaging policies and applicable laws.
- To improve the Program (analytics, troubleshooting, fraud prevention).
- If you opted in to marketing, to personalize offers and measure performance.
- Legal Bases (if applicable outside the U.S.)
- Consent (for marketing and program enrollment).
- Legitimate interests (for security, fraud prevention, service analytics, and record‑keeping).
- Sharing of Data
We share data with service providers that help operate the Program (e.g., messaging platforms, mobile carriers, hosting, analytics, customer support). These providers may process your data on our behalf under contractual safeguards. We do not sell your personal information.
[If your practice differs, replace with: “We do/do not ‘sell’ or ‘share’ personal information as defined by applicable law.”] - Data Retention
We retain consent records and messaging logs for as long as necessary to operate the Program, comply with legal/operational requirements, and resolve disputes, then delete or de‑identify them. - Your Choices & Rights
- Opt‑Out: Text STOP at any time to cancel messages.
- Access/Deletion/Correction: Contact Email: info@emsmarketing.us with your mobile number and request.
- Marketing Preferences: You may opt out of marketing while still receiving essential transactional messages (e.g., order or account alerts), where applicable.
- Security
We use reasonable administrative, technical, and physical safeguards to protect your data; however, no method of transmission or storage is 100% secure. - International Transfers
Your information may be processed in the United States where privacy laws may differ. We implement appropriate safeguards where required. - Children’s Privacy
The Program is not directed to children under 13 (or 16 where applicable). We do not knowingly collect personal information from children. - Updates to This Policy
We may update this Policy. We will revise the “Effective date” and, when appropriate, provide additional notice. - Contact Us
Brand Name: EMS Marketing LLC
Phone: +1 833 722 2957
Email: info@emsmarketing.us.
Add: 2103 Wfranklin, bldv, Gastonia, NC 28052, USA
